Legal notice

Store Name

HYBEX

Company Name

HYBEX Inc.

Location

Astage Yoga B1, 4-9-12 Yoga, Setagaya-ku, Tokyo 158-0097, Japan

Contact Information

Email: ec-support@hybex.jp

Representative

Naoki Hasegawa, Representative Director

Selling Price

Prices are displayed on each individual product page.

Additional Costs and Fees

Consumption Tax:
10% (Included in the displayed product price).

Payment Fees:
Credit Card: Free
Convenience Store Payment: ¥190

Shipping Costs:
Within Japan: Flat rate of ¥800 (tax incl.).
Note: Shipping to Hokkaido, Okinawa, and isolated islands is ¥1,000 (tax incl.).
Shipping is free within Japan for orders of 8,000 yen or more (tax included).

International: Shipping costs vary depending on the destination region.

Payment Methods and Deadlines

Accepted Payment Methods:

Credit Cards (VISA, MasterCard, American Express, JCB)
PayPal
Amazon Pay
Apple Pay
Google Pay
Shop Pay

Payment Timing: Payment is processed based on the terms of your specific card issuer or provider.

Convenience Store Payment (Prepayment via KOMOJU):
Available at: FamilyMart, Lawson, Ministop, Daily Yamazaki, Seicomart.
Payment Deadline: Within 3 days from the date of order.

Delivery Time

Orders will be shipped within 7 business days after payment confirmation.

Shipments are typically processed on weekdays (excluding weekends and public holidays).
Please note that shipping delays may occur in the event of natural disasters, such as typhoons or earthquakes.

Returns and Refunds

In the event of "defective products" or "incorrect items delivered" due to our error, we will process an exchange or a refund. Please contact us via the inquiry form within 7 days of receiving the product.